Security & Responsible Disclosure

Security is treated as a design constraint at SilverTriverse, not a feature added after launch. Every service is built against least-privilege access, encrypted transport, and clear ownership boundaries — the same principles described in our Technology overview.

This page exists because partners, investors, and candidates evaluating us deserve a straight answer about how we handle security, not just a badge. It is reviewed and updated as our infrastructure evolves.

• All traffic between clients and our services is encrypted in transit (TLS).
• Sensitive and financially relevant data is stored in strongly consistent, access-controlled data stores, separate from general application data.
• Access to production data is limited to the individuals who need it for their role, and is not a default granted to the whole team.
• Data retention and deletion practices are described in full in our Privacy Policy.

• Authentication to internal systems uses unique credentials per person — shared logins are not used for production access.
• Infrastructure changes go through code review before deployment; there is no direct, unreviewed path to production.
• We favor horizontally scalable, service-isolated architecture so a failure or compromise in one area does not cascade into every other system.

Where AI systems are used in our products or internal workflows, we treat model output as a draft or recommendation, not a final authority — human review remains part of any consequential decision. We do not use AI systems to make final hiring, financial, or moderation decisions without human oversight.

We welcome good-faith security research. If you believe you have found a security vulnerability in our Services, please report it to us before disclosing it publicly.

• Report to: cto@silvertriverse.com — include steps to reproduce, affected URL or system, and potential impact.
• We will acknowledge reports within 5 business days and aim to provide a resolution timeline within 10 business days of confirming the issue.
• Please avoid actions that could harm the availability of our Services (no automated scanning that degrades performance, no denial-of-service testing) or that access, modify, or exfiltrate data belonging to other users.
• We will not pursue legal action against researchers who report vulnerabilities in good faith, act within this policy's scope, and give us a reasonable opportunity to remediate before public disclosure.

In scope: silvertriverse.com and its subdomains, and the SilverTriverse super-app once publicly available. Out of scope: third-party services we integrate with but do not control, and social engineering or physical-security testing against our team.

Our data-handling practices are built with the Indian Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and — for users located there — the EU GDPR and California CCPA in mind. See our Privacy Policy and Data Processing Agreement for full detail.

Security reports and questions: cto@silvertriverse.com. General privacy questions: contact@silvertriverse.com.