Privacy Policy

Silvertriverse Private Limited ("SilverTriverse," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit silvertriverse.com, use the SilverTriverse super-app, apply for a role through our careers pages, or otherwise interact with our Services.

This Policy is designed to be consistent with the Indian Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000 and its associated rules, and, where applicable to users located there, the EU General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA").

We collect the following categories of information:

• Identity & Contact Data: name, email address, phone number, and similar identifiers you provide when creating an account, applying for a role, or contacting us.
• Application & Professional Data: resume/CV links, portfolio or GitHub URLs, cover letters, and narrative responses submitted through our careers and internship application forms.
• Account & Transaction Data: account credentials, transaction history, purchase records, and records of Digital Items associated with your account.
• Usage Data: pages visited, features used, referring URLs, session duration, and interaction patterns, collected automatically through cookies and similar technologies (see our Cookie Policy).
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and general location inferred from IP address.
• Communications Data: the content of messages you send us through the contact form, email, or support channels.

• To provide, operate, maintain, and improve the Services, including account management and transaction processing.
• To evaluate career and internship applications and communicate with applicants about opportunities.
• To respond to inquiries submitted through our contact form and to manage relationships with investors, partners, and vendors.
• To send administrative communications, including updates to policies, security alerts, and support messages.
• To detect, investigate, and prevent fraud, abuse, and security incidents.
• To comply with applicable legal, regulatory, and contractual obligations.
• With your consent, to send marketing communications, which you may opt out of at any time.

Where required by applicable law, we process personal data on one or more of the following bases: your consent; the necessity of processing to perform a contract with you (such as processing a job application or facilitating a transaction); compliance with a legal obligation; and our legitimate interests in operating, securing, and improving the Services, provided such interests are not overridden by your data protection rights.

We do not sell your personal information. We may share information with:

• Service Providers: infrastructure, hosting, analytics, communications, and payment processors who process data on our behalf under contractual confidentiality and security obligations, including our use of Google Sheets/Apps Script for processing career and contact form submissions.
• Professional Advisors: lawyers, auditors, and insurers where necessary for legitimate business purposes.
• Corporate Transactions: a successor entity in connection with a merger, acquisition, financing, or sale of assets.
• Legal & Safety: where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of the Company, our users, or the public.

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Career application data is generally retained for a reasonable evaluation and hiring-pipeline period, after which it is deleted or anonymized unless you consent to longer retention for future opportunities.

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your information may be processed and stored in countries other than your own, including where our infrastructure and service providers operate. Where we transfer personal data internationally, we take steps intended to ensure the data continues to receive an appropriate level of protection, including through contractual safeguards where required by law.

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at contact@silvertriverse.com. We will respond within the timeframe required by applicable law.

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information.

The Services may integrate or link to third-party services (including payment processors, analytics providers, and social platforms). This Policy does not apply to the practices of third parties that we do not own or control.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version with a revised effective date and, where changes are material, provide additional notice.

In accordance with applicable Indian law, any questions, concerns, or grievances relating to the processing of your personal data may be addressed to our designated contact point at contact@silvertriverse.com. We aim to acknowledge grievances promptly and resolve them within the timeframe prescribed by applicable law.